Frequently Asked Questions
HOW MUCH IS SHIPPING?
We offer free shipping across New Zealand via NZ Post.
HOW CAN I TRACK MY ORDER?
Once your order has been dispatched, you'll receive an email with a tracking link so you can monitor delivery in real time.
HOW LONG DO I HAVE TO RETURN MY ORDER?
The withdrawal period is 30 days from the date of receipt of goods. If you wish to cancel your order, contact our customer service and we will take care of it.
CAN I CHANGE MY ORDER LATER?
If you reply within 24 hours, we'll do our best to adjust your order to your wishes. However, your order will be processed as quickly as possible, so you shouldn't wait too long.
HOW CAN YOU CONTACT US?
Use the contact form on the Contact page or write to us directly














